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Customer Reviews
Overall rating: 4.7 / 5 from 58 reviews.
Excellent quality, both the wood and the leather. We've used it several times a week since we received it and it hasn't budged. Delivery was faster than expected. In a word, we're delighted with our purchase!
It's perfect
Excellent product, more than adequate for home use, equally good for studio use. Good quality design and materials. Easy to instal and to store . Would definitely recommend.
The folding Reformer is just like a classic Reformer — very attractive with an impeccable finish and two rows of springs. It's perfect. It's relatively easy to fold and unfold, and it can be moved around easily thanks to its wheels. The only small downside is that the carriage doesn't hold well in the folded position despite the footbar meant to keep it in place.
Foldable Pilates Reformer - Flexi
Store owner replied: Hello, Thank you for your review, To lock the carriage, please set the footbar to the last notch. Jules - Pilateo Customer Service.
Delivery was a bit late but the equipment is reliable and solid. Very stylish…
Very stable reformer with neat finishing.
Excellent quality — the workout is so enjoyable that I'm on the Reformer almost every day!
I was really quite worried about the quality of the machine when it arrived, but I only have positive things to say. Delivery was relatively fast. I had ordered an installation service and was wondering how it would go, but the machine came pre-assembled, so we set it up in a quarter of an hour. It fully meets my expectations — I'm very satisfied and surprised by its quality. I see no difference from the machine at my gym and I can only recommend it.
Thank you so much! I'm very satisfied! ✨
I was pleasantly surprised by the value for money of this folding Pilates reformer. Very practical for a small space. The product quality is remarkable. All the accessories are great! Delivery was on time and the reformer is well protected. Plan on being two people at delivery, but you're told this when ordering and in the emails. As for the price, it's excellent. Thank you Pilateo. Now all I have to do is train.
Foldable Pilates Reformer - Flexi
Store owner replied: Hello Wilfried, Thank you for taking the time to share these photos and your wonderful review! We warmly thank you and wish you great workouts. Best regards, Jules from Pilateo
Delivery took a little while, but that only makes us more eager to start training. The machines are very beautiful and good quality.
The product is really great; unfortunately delivery was a bit complicated. You definitely need two people to receive the box.
I've had my Reformer for over six months now and I'm very satisfied with it. I use it for my personal training, but also for my own workouts. It works perfectly — good finish and quality at a reasonable price. I'd buy from them again without hesitation. Even when I have questions, I always get a quick response.
What a pleasure on this April 1st, 2025 to receive this magnificent Reformer! The package was complete and I'm pleasantly surprised by the quality of the product! It had been recommended to me and I'm very satisfied! Thank you Pilateo!
Foldable Pilates Reformer - Flexi
Store owner replied: Hello, The pleasure is ours! We're thrilled that you like the Flexi model. Best regards, Jules.
Good machine for a studio, well-protected delivery 👌
Since we didn't know Pilateo, we decided to order just one machine. It arrived in a metallic wooden crate. I'd advise having two people to open it or having tools on hand. In the end, very satisfied: the wood is high quality and the components seem well and carefully assembled. We're going to order a batch for our studio. Only downside: as noted, the 4-week delivery could be improved
Pilates Reformer - Classic Studio
Store owner replied: We now deliver within a few days (excluding pre-orders). Thank you for your feedback. Jules.
Best value for money — the Pilateo range stands out from the other brands we used to use.
durable and practical, I can only recommend it 💪
Very good product. Being able to fold it is great, but it's still fairly heavy to lift back up if you have a bad back like me. Otherwise it's a top-notch product!!!
Studio quality! An exceptional delivery in a beautiful wooden crate… shame there isn't a pickup service to collect the crate for reuse 😉
My order was a little delayed, but great quality!
Excellent equipment! Smooth delivery! Thank you!!
I'm really happy with the reformer, it's been a real success. It works very well, it's stable and sturdy. I totally recommend it. Shipping was fast and it arrived in great condition because it was very well protected. Thank you so much.
Very high-quality machine, exactly as we expected. I recommend it without reservation — my wife is delighted and uses it almost every day!
Very happy with my REFORMERS, they perfectly meet my needs! All the accessories are included (box, jump board…) Customer service is top-notch!
Foldable Pilates Reformer - Flexi
Store owner replied: Hello, Thank you for your feedback! Best regards, Jules
Very high-quality equipment, a brilliant and varied app, super easy to use what a joy to have one at home, to be able to practice whenever you want and no longer have to go to the studio
The machine is easy to set up, practical to store, and very pleasant and effective to use.
Very good Reformer machine, I'm completely satisfied, I highly recommend it!
Perfect, nothing to complain about!
Everything is perfect, top quality, I'm having a great time with my folding reformer
Very happy with my reformer. Arrived very well protected. Small downside: there's no assembly manual
Well-protected and very professional packaging, very easy to assemble after asking for a short explanatory video. It looks great and is perfect for working with one-on-one clients. Don't hesitate, I recommend it.
Good value for money, the machine is very pleasant to use, but delivery and "unboxing" were more complicated for an older person — nothing impossible, but I'd advise having someone help you.
"A very pleasant surprise" — I wasn't very familiar with Pilateo's aluminum reformers, but I'm blown away. It's light yet super sturdy, and the spring movements are extremely smooth and, above all, silent..
We love this reformer — it's sturdy and our students think it's great. Just one small detail: I would have liked a few more angle notches for the footbar, like the Flexi model. But otherwise, it's a great buy!
We swapped the wooden models in our studio (a competitor brand) for Pilateo's aluminum models to give our business a fresh look and we're delighted! It's a real refresh, and the machines are lighter and easy to clean. No regrets, it's excellent 👌
Honestly, the quality is really there! The reformer is stable, smooth and pleasant to use, and the aluminum is high quality and easy to clean. Just one small downside: the jumping board was missing (customer service sent me one within a few days)
gets the job done
Unbeatable value for money. Jules from customer service was great at advising us on equipping our small studio. Shame that customer service is a little less responsive on weekends.
